Privacy Policy
The purpose of this policy is to inform interested parties about the different types of processing carried out by this organization through its website that affect their personal data, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights.
USERS/VISITORS TO THE WEBSITE OF THE DATA CONTROLLER
We will process the personal data provided for the following purposes:
- To respond to requests, complaints, and incidents reported through our contact channels on the website.
- Understand user behavior on the website in order to detect possible cyber attacks on our website.
- Comply with the legal obligations that are directly applicable to us and regulate our activity.
- Protect and exercise our rights or respond to claims of any kind.
- Where applicable, sending commercial communications relating to the goods or services that make up our activity and/or news or newsletters related to our sector. Your refusal to provide us with authorization will mean that the entity will be unable to send you information.
- Where applicable, managing your participation in contests and promotions carried out by the entity. Your refusal to provide us with authorization will mean that you will be unable to participate.
- Where applicable, to send satisfaction and/or quality surveys. Your refusal to provide us with authorization will mean that we will be unable to evaluate the service provided.
- To manage your reservation request for wine tasting experiences, winery visits, or pairing menus.
CUSTOMERS
In addition to the purposes indicated in the section “website users/visitors,” we will process your personal data provided to:
- Manage the commercial relationship.
- Carry out administrative, accounting, and tax procedures.
- Manage experience reservations.
- Manage online store purchases.
USUARIOS/NAVEGANTES DE LA PÁGINA WEB DEL RESPONSABLE
- In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
- To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
- In our legitimate interest to protect our image, business, and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, although they may exercise, where applicable, the rights recognized in the “rights” section of this policy.
CUSTOMERS
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Execution of a contract to which you are a party or application of pre-contractual measures.
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Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
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In the consent you have given us to process your data for purposes other than the development or execution of the existing contract. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
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To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
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In our legitimate interest to protect our image, business, and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, although they may exercise, where applicable, the rights recognized in the “rights” section of this policy.
- Google reCAPTCHA
We use the Google reCAPTCHA service to detect, based on legitimate interest, whether the website is being used by bots, in order to protect the portal and prevent abusive and fraudulent practices, such as sending spam.
You can access our provider’s privacy policy by clicking here.
- Paypal
As part of our services, we use the PayPal payment gateway to process financial transactions and ensure that your payments are made securely and efficiently. We recommend that you review PayPal’s privacy policy beforehand to understand how they handle your personal information by clicking here.
- Bizum
As part of our services, we use the Bizum payment gateway to process financial transactions and ensure that your payments are made securely and efficiently. We recommend that you review Bizum’s privacy policy beforehand to understand how they handle your personal information by clicking here.
- Google Pay
As part of our services, we use the Google Pay mobile payment and digital wallet platform to process financial transactions and ensure that your payments are made securely and efficiently. We recommend that you review Google Pay’s privacy policy beforehand to understand how they handle your personal information by clicking here.
The personal data provided will be kept for the time necessary to fulfill the purposes for which it was initially collected.
Once the data is no longer necessary for the processing in question, it will be duly blocked so that, where appropriate, it can be made available to the competent public administrations and bodies, judges and courts, or the Public Prosecutor’s Office, during the limitation period for any actions that may arise from the relationship with the customer and/or the legally established retention periods.
Data blocking period:
- THE CIVIL CODE. Between 1 and 5 years, depending on the case, in accordance with the provisions of articles 1964.2 and 1968.2 of the aforementioned legal text.
- THE COMMERCIAL CODE. For 6 years, in accordance with the provisions of article 30 of the aforementioned legal text. Applies to commercial information related to (invoices issued and received, receipts, corrective invoices, bank documents, etc.).
- THE GENERAL TAX LAW. For 4 years, in accordance with the provisions of articles 66 to 70 of the aforementioned legal text. Applies to information related to tax obligations.
The website does not make automated decisions or create profiles.
During the period of time your personal data is processed, the organization may transfer your data to the following recipients:
- Judges and courts.
- State security forces and bodies.
- Other competent public authorities or bodies, when the data controller has a legal obligation to provide personal data.
- Banks and financial institutions.
- Courier companies for the delivery of the purchased product.
The organization does not carry out any international data transfers. Should it subsequently become necessary to carry out international data transfers, the level of protection in the destination country will be verified and the guarantees required by law will be adopted.
In order to involve you in our activities and keep you up to date with our latest news, we would like to inform you that TECNOLOGÍA Y LOGÍSTICA APLICADAS S.L. has created a profile on social media.
All users have the opportunity to join our social media accounts or groups. However, you should bear in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid means), your data will belong to the corresponding social network, so we recommend that you carefully read their terms of use and privacy policies, as well as ensure that you configure your preferences regarding data processing.
Below, we provide links to the privacy policies of the various social networks on which we are present, so that you can access the privacy policies at any time and configure your profile to ensure your privacy:
Facebook: https://es-es.facebook.com/privacy/policy/?entry_point=facebook_page_footer
LinkedIN: https://es.linkedin.com/legal/privacy-policy
Youtube: https://policies.google.com/privacy
Instagram: https://privacycenter.instagram.com/
Interested parties may request further information about the processing of their personal data and may exercise their rights of access, rectification, and erasure at any time and free of charge. the rights of access, rectification, and erasure, as well as request that the processing of their personal data be restricted, object to it, request the portability of their data (provided that this is technically possible), or withdraw their consent and, where applicable, not be subject to a decision based solely on automated processing, including profiling.
To do so, you may use the forms provided by the organization or send a letter to the postal address or email address listed in the header. For the appropriate purposes, we inform you that you may be asked for your ID card or any other similar document in order to verify your identity, provided that this cannot be done by other less intrusive means.
If you feel that your rights regarding the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency) through its website www.aepd.es
In compliance with the provisions of Article 21 of Law 34/2002 on information society services and electronic commerce, if you do not wish to receive further information about our services, you can unsubscribe by sending an email to dpd@goyare.com, with the subject line “UNSUBSCRIBE.”
The interested party guarantees that the data provided is true, accurate, complete, and up to date, and undertakes to report any changes to the data provided through the channels enabled for this purpose and indicated in point one of this policy. They will be liable for any direct or indirect damage or harm that may arise as a result of a breach of this obligation.
In the event that the user provides data from third parties, they declare that they have the consent of the interested parties and undertake to pass on the information contained in this clause to them, exempting the organization from any liability arising from failure to comply with this obligation.
This privacy policy may be modified/updated in accordance with legal requirements or in order to adapt said policy to the instructions issued by the Spanish Data Protection Agency, or as a result of changes to our website. For this reason, we advise users to periodically review our Privacy Policy.
If you have any questions about this policy, you can contact TECNOLOGÍA Y LOGÍSTICA APLICADAS S.L. using the forms provided by the organization, or by writing to the postal address or email address listed in the header.
Last revised February 3, 2026